Invoke

Invoke Skin Health – Elevating Natural Skincare with Pharma-Grade Solutions At Invoke Skin Health, we are dedicated to transforming your skincare routine with natural, pharma-grade...

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Our Commitment to Natural Skincare

"At Invoke Skin Health, our mission is to elevate skincare with pharma-grade, clinically proven products crafted with unique ingredients and formulations. Guided by a dedicated team of pharmacists, we provide safe, effective solutions that empower individuals to achieve radiant, and healthy skin."

Why Choose Invoke Skin Health?

Invoke Skin Health stands apart due to its commitment to combining natural skincare ingredients with scientifically-backed formulations. We aim to deliver products that offer effective, safe, and affordable skincare solutions for a variety of skin concerns. Here’s why you should trust us:

  • Clinically Proven Formulations: Our products are designed using ingredients that are proven to be effective in clinical trials, ensuring they meet the highest standards of quality and performance.
  • Pharma-Grade Quality: Each product is crafted with pharma-grade ingredients, ensuring safety and effectiveness for all skin types.
  • Empowering Individuals: We believe that everyone deserves healthy, glowing skin, and we are dedicated to offering affordable solutions for skin health.

Shipping Policy

We aim to make your shopping experience smooth and hassle-free. Here’s our shipping policy:

  • Order Processing: Orders are processed within 1-7 business days. We do not ship on weekends or holidays. Please note that high order volumes may cause slight delays.
  • Shipping Rates & Delivery: Shipping charges are calculated at checkout. Delivery times are as follows:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days
  • Tracking: Once your order ships, you'll receive a confirmation email with tracking details.
  • International Shipping: We ship internationally. Customers are responsible for any customs fees or taxes.
  • Damages: We are not liable for damages or losses during shipping. Please contact the carrier directly for claims.

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, here’s how you can return it:

  • Eligibility: Returns are accepted within 7 days of purchase. Items must be unused, in original packaging, with a receipt or proof of purchase.
  • Refunds: Approved returns will be refunded to your original payment method. Sale items are non-refundable.
  • Return Shipping: You are responsible for return shipping costs. Returns can be sent to: 108A- New Muslim Town, Wahdat Road, Lahore, Pakistan.

Product Warranty Policy

We stand by the quality of our products, which is why we offer a 15-day warranty from the date of purchase for defects in materials or workmanship.

  • Coverage: Warranty is valid for original purchasers with proof of purchase. Misuse, abuse, or unauthorized modifications are not covered.
  • Claim Process: To make a warranty claim, email us at invokeskinhealth@gmail.com with your order number, issue description, and photos (if applicable). Approved claims will result in a repair or replacement at no cost.
  • Exclusions: Warranty does not cover return shipping costs. Unauthorized repairs void the warranty.

24/7 Customer Support

We are dedicated to providing 24/7 support to ensure your satisfaction. Our customer support team is always available to assist you with any inquiries or issues you may have.

  • Service Channels: Email: invokeskinhealth@gmail.com, Phone: +92 329 6975825, Live Chat: Available on our website.
  • Service Standards: We aim for quick, professional responses with most issues resolved within 48 hours.
  • Feedback: We encourage feedback to improve our services and customer experience.

Contact Us

If you have any questions or need assistance, feel free to reach out:

Frequently Asked Questions

What makes Invoke Skin Health different from other skincare brands?

Invoke Skin Health focuses on delivering pharma-grade, clinically proven skincare products. Our formulations are crafted with unique, high-quality ingredients, ensuring safety and efficacy for all skin types.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with tracking details. You can track your order directly through the carrier’s website.

What is your return policy?

Returns are accepted within 7 days of purchase, provided items are unused, in their original packaging, and with a receipt. You are responsible for return shipping costs.

Do you ship internationally?

Yes, we offer international shipping. Please note that customers are responsible for any customs fees or taxes.

How long will it take for my order to arrive?

Standard shipping takes 5-7 business days, expedited shipping takes 2-3 business days, and overnight shipping takes 1-2 business days.

Can I cancel my order?

Orders can be canceled only before they are processed and shipped. If you need to cancel, please contact us immediately.

What happens if my product is damaged during shipping?

We are not liable for damages during shipping, but you can file a claim directly with the carrier.

What is your warranty policy?

We offer a 15-day warranty against defects in materials or workmanship. Claims can be made via email with your order number and issue description.

How can I contact customer support?

You can contact us via email at invokeskinhealth@gmail.com, by phone at +92 329 6975825, or via our live chat on the website.

Are your skincare products suitable for all skin types?

Yes, our products are formulated to be safe and effective for all skin types. We use clinically proven ingredients that cater to a variety of skin concerns.