Shipping policy

📦 Shipping & Delivery Policy

At derma.pk, we’re committed to delivering your skincare essentials promptly, safely, and transparently. Please review the following terms to understand our shipping timelines, charges, and responsibilities.

1. 🚚 Shipping Details

⏱ Estimated Delivery Time

Orders are typically delivered within 4–5 business days after confirmation. Timelines may vary slightly depending on your location or during peak seasons.

💰 Shipping Charges

Shipping costs are automatically calculated at checkout based on your delivery address.

🌍 Delivery Area

We currently offer shipping across Pakistan only.

🔍 Order Tracking

Once dispatched, your order's tracking details will be sent via email. You can also track anytime here:
👉 Track Your Order

🏠 Address Accuracy

Please double-check your shipping address and contact number before confirming the order. Incorrect information may cause delivery delays or order failure.

⚠️ Potential Delays

While we aim for timely deliveries, external factors like weather, public holidays, courier delays, or regional disruptions may affect shipping.

2. 🔁 Order Processing & Cancellation

Derma.pk reserves the right to cancel or reject any order at any point due to:

  • Product unavailability or inventory error

  • Pricing inaccuracies

  • Suspected fraud or misuse

  • Unconfirmed or failed payment

  • Violations of our store policies

Order confirmation is only finalized after payment verification and dispatch preparation. If your order is cancelled, your payment will be refunded as per our Return & Refund Policy.

3. 💸 Pricing & Adjustments

🧾 Price Changes

Product prices may change due to:

  • Market shifts or supplier updates

  • Currency fluctuations

  • Tax or import regulation changes

We strive for accuracy, but pricing adjustments may occasionally occur.

⚠️ If Price Changes After You Order:

You will be notified before your order is shipped. You can:

  • Accept the updated price

  • Or cancel and receive a full refund

Orders will only proceed upon your confirmation.

4. 🧍♂️ Your Responsibilities

By placing an order at derma.pk, you agree that:

  • Prices may change without prior notice

  • Orders are only processed after full confirmation

  • Derma.pk is not liable for price variations as long as the changes are communicated before dispatch

5. 📞 Contact & Support

Have questions or concerns?